Last Amended: April 11, 2024

Privacy Policy for KB Renovations

At KB Renovations, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or utilize our services related to kitchen and bathroom renovations.

1. Information We Collect:

a. Personal Information: When you engage with KB Renovations, we may collect personal information such as your name, contact details, address, email address, and payment information.

b. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and the duration of your visit.

c. Communication Data: If you contact us via email, phone, or through our website’s contact forms, we may retain records of your communication for quality assurance and customer support purposes.

2. How We Use Your Information:

a. To Provide Services: We use the information we collect to deliver the renovation services you request, including scheduling appointments, providing quotes, and completing renovation projects.

b. Communication: We may use your contact information to communicate with you about your renovation project, provide updates, respond to inquiries, and send relevant promotional offers or newsletters if you have opted in to receive them.

c. Improving Our Services: We analyze usage data to understand how visitors interact with our website and services, allowing us to enhance user experience, optimize our website, and improve our offerings.

3. Information Sharing and Disclosure:

a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our renovation services, such as contractors, suppliers, and payment processors. These service providers are contractually obligated to use your information solely for the purpose of providing services to KB Renovations.

b. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security:

KB Renovations employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights:

a. Access and Control: You have the right to access, correct, update, or delete your personal information held by KB Renovations. You may also choose to restrict the processing of your data or object to its use for marketing purposes.

b. Opt-Out: If you no longer wish to receive promotional communications from us, you may opt out by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Children’s Privacy:

KB Renovations does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered personal information from a child under 13, we will take steps to delete such information from our records.

7. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

KB Renovations [info@kbrenovations.co.uk]

By engaging with KB Renovations’ website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.